Frequently Asked Questions
What is the return policy?
We currently do not have a return policy. This means that purchased products cannot be returned or exchanged after the order has been completed. We therefore advise customers to carefully review product information and specifications before making a purchase.
In the unlikely event of a defective product or an incorrect delivery, please contact us within a reasonable timeframe. In such cases, we will work with you to find a suitable solution.
When will I receive my order?
We currently do not have a returns policy. This means that purchased products cannot be returned or exchanged after the order has been placed. We therefore advise customers to carefully review the product information and specifications before completing a purchase.
The average delivery time is about a week and a half . Orders are carefully processed and shipped directly, so delivery may take slightly longer than with regular stores. Once your order has been shipped, you will receive a confirmation with further information.
If you have a defective product or an incorrect delivery, please contact us within a reasonable timeframe. In such cases, we will work with you to find a suitable solution.
What are the shipping costs?
We do n't charge shipping costs on orders. All products are shipped free of charge.
The average delivery time is about a week and a half . Orders are carefully processed and shipped directly, so delivery may take slightly longer than with regular stores. Once your order has been shipped, you will receive a confirmation with further information.
We currently do not have a returns policy. This means that purchased products cannot be returned or exchanged after the order has been placed. We therefore advise customers to carefully review the product information and specifications before completing a purchase.
If you have a defective product or an incorrect delivery, please contact us within a reasonable timeframe. In such cases, we will work with you to find a suitable solution.